topic Roaming Pass in Offers & Add-ons

Roaming Pass

Hamerdoon — Wed, 30 Oct 2024 12:53:14 GMT

I’ve just ordered a Roaming pass today 30/10), but really it’s for the month of November. Will I be charged for both months?

Re: Roaming Pass

Chris_B — Wed, 30 Oct 2024 13:21:25 GMT

@Hamerdoon you’ll be charged up to your billing date and then until when you cancel it. It’s not per month it’s per billing cycle.

Re: Roaming Pass

XRaySpeX — Wed, 30 Oct 2024 18:19:19 GMT

@Hamerdoon : The Roam Abroad Pass costs £25 per billing month from the billing month you order it (text ROAMING PASS to 150) until the billing month you cancel it (text STOP ROAMING PASS to 150). For all billing months during which you have the Pass it is charged at the full £25. However if the Pass is carried over from the 1st billing month to the next it will be charged pro-rata for that 1st month alone.

Re: Roaming Pass

Hamerdoon — Thu, 31 Oct 2024 09:59:52 GMT

Many thanks for responses!

Re: Roaming Pass

XRaySpeX — Thu, 31 Oct 2024 10:50:12 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.