https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-account/m-p/1445143#M46326 <P>Registered for perks and didn’t complete verification in time and now saying account deactivated, won’t let me reset password or set up new account as saying I already have one.&nbsp;<BR />Please help</P> Tue, 24 Sep 2024 11:51:25 GMT denises01 2024-09-24T11:51:25Z https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-account/m-p/1445143#M46326 <P>Registered for perks and didn’t complete verification in time and now saying account deactivated, won’t let me reset password or set up new account as saying I already have one.&nbsp;<BR />Please help</P> Tue, 24 Sep 2024 11:51:25 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-account/m-p/1445143#M46326 denises01 2024-09-24T11:51:25Z https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-account/m-p/1445328#M46331 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2231964">@denises01</a></SPAN>,<BR /><BR />Welcome to the EE Community&nbsp;</P> <P>&nbsp;</P> <P>With the account being deactivated, to get the account reset will require our perk team. The quickest way is to give us a call on 150 and one of our guides can send off the request for you to the perk team. Alternatively you can also give us a PM with your details and we can send it off for you, though it may take a bit longer.&nbsp;<BR /><BR />Alex</P> Tue, 24 Sep 2024 14:40:34 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-account/m-p/1445328#M46331 Alex_H 2024-09-24T14:40:34Z