topic Re: Changes to the sim only plans/tariffs in Offers & Add-ons

Changes to the sim only plans/tariffs

calvin5s — Thu, 05 Sep 2024 10:33:30 GMT

Hello,

I am not a fan of the new plans that EE has switched to. It feels like I am paying for more and receiving less.

Previously in the Full Works plans you would receive 3 smart benefits now you only receive 1.

Hopefully, EE will revert to the old style or at least make the new plans somewhat worth it. I am out of contract within 30 days and hoping something comes about before I start searching elsewhere.

All-rounder unlimited - A free watch plan and roaming in the EU but as a smart benefit only Netflix basic with advert/google one 2TB.

Full works for Android - Free EU roaming and beyond with a watch plan and one smart benefit Netflix premium/ Google AI premium/TNT sports

Full works for iPhone - Free EU roaming and beyond with a watch plan and one smart benefit TNT sports/apple one.

Re: Changes to the sim only plans/tariffs

chistery — Thu, 05 Sep 2024 10:45:04 GMT

The Roam further pass is included on Full Works plans, so could be argued it's two benefits not one, but you can't swap it. You also get access to 5G SA.

Re: Changes to the sim only plans/tariffs

calvin5s — Thu, 05 Sep 2024 10:47:42 GMT

I can see in the Full Works plan the roam further pass is included so you could class it as 2 benefits. Compared to the previous plans it is still worse though. You get forced to accept the roam further pass and lose out on 2 other smart benefits.

Re: Changes to the sim only plans/tariffs

chistery — Thu, 05 Sep 2024 10:57:00 GMT

The Full works for iPhone plan is better value now isn't it? £1 more but you now got the watch plan included. If you were paying for both, you save £6 a month? People seem to want EU roaming and don't want to pay extra for it, now they get it, and more.

Not that I'm disagreeing with you, but plans get changed, and for some people they may not be as good, some others they will fit their needs.

Re: Changes to the sim only plans/tariffs

calvin5s — Thu, 05 Sep 2024 11:04:37 GMT

I'm sure it would be great for people who want data with their watch, However, I do not wear a smartwatch anymore so this doesn't apply to me. The great thing about the plans before is that they were more flexible so you could pick and choose what you wanted (quite literally the USP for me).

Re: Changes to the sim only plans/tariffs

hamid336007 — Thu, 05 Sep 2024 11:44:28 GMT

Does the Unlimited Watch Data with the iPhone full works plan include cellular as for the apple watch connected to your plan?

Would I be able to make calls on my iPhone on the full works without a data connection?

Re: Changes to the sim only plans/tariffs

Christopher_G — Thu, 05 Sep 2024 16:04:18 GMT

Hi @hamid336007

Welcome to the community.

Yes, the watch plan would give you unlimited data and allow you to make/receive calls using the phone plan allowances when out of range of the phone.

Chris

Re: Changes to the sim only plans/tariffs

ChantelleO — Sun, 08 Sep 2024 12:34:03 GMT

Yes, it’s really annoying and will cost me a lot more to get the same value. I also noticed that iPhone users can no longer get Netflix! I currently have Netflix, Microsoft Office and Apple Music so it’s a great deal. If I “upgraded” now the only benefit I’d use would be Apple Music and it’d cost more, this sucks.

The people saying Roaming should be counted must spend half their lives abroad, I’m jealous 😁

Re: Changes to the sim only plans/tariffs

TobyG — Sun, 22 Sep 2024 14:34:47 GMT

The Full Works for iPhone claims you can "choose an Inclusive Extra like TNT Sports or Apple One".

However when you select it, the TNT Sports extra is another £20, not inclusive at all. The only free extra option is Apple One.

Re: Changes to the sim only plans/tariffs

Katie_B — Sun, 22 Sep 2024 15:34:15 GMT

Hi @TobyG.

Thanks for flagging this with us.

I have reached out to the relevant team for some clarification and will come back and update you.

Katie

Re: Changes to the sim only plans/tariffs

Katie_B — Thu, 26 Sep 2024 12:45:55 GMT

Hi @TobyG.

I have sent you a private message.

Katie

Re: Changes to the sim only plans/tariffs

ArturB — Fri, 30 May 2025 17:20:52 GMT

Totally agree with you — I was also waiting to join EE on June 1st specifically because of the previous Full Works iPhone plan that included Apple One.

It used to be £29/month and included Apple Music, TV+, Arcade, and iCloud, which saved around £18.50/month if you were using all of those services. Now, with the updated £27 plan, you only get Apple Music — and if you want Apple One, it costs £5 extra. So you're actually paying £32 for what used to be £29. Not really an improvement.

I’m currently on Lyca (which is frankly terrible in terms of service quality), and EE was my clear upgrade path — but now I’m not sure. I might still join if I can get the older plan somehow or if they improve the new ones.

Let’s hope EE reconsiders these changes or offers better incentives soon — especially for loyal or incoming customers.

Re: Changes to the sim only plans/tariffs

Matt_124 — Sat, 31 May 2025 02:16:07 GMT

The regular price for a Full Works SIM Only is £48pm, but what you have mentioned was a very good promotion for £29 which ended just a couple of days ago. Unfortunately you have missed out on this.

The new promotion is an All Rounder plan for £27, reduced from the regular price of £42. This is a completely different plan, as the Full Works plan included EU and Rest Of World Zone 1 Roaming, as well as the offering of the included Apple One as opposed to the Inclusive Extra choices of lesser value that an All Rounder plan provides.

Regardless of this, the thread you've latched onto isn't about a change in the promotional price or which plan is on offer (which reads to be the basis for your post), but instead this was about the Tariff Refresh change from the older types of Full Works plans to the current portfolio from the 29th August 2024 - with new and updated features and Inclusive Extra choices, as well as updating the Inclusive Roaming destinations to differentiate the plans.

As an aside on the "better incentives" point and for a bit of context, a normal EE Essentials Unlimited plan was around £32 a year ago and this didn't include any benefits or Inclusive Roaming, and had capped speeds of 100 Mbps.

Considering this, EE's offerings have come a long way - especially from a value perspective when Inclusive Extras, Inclusive Roaming, 5G Standalone, Uncapped Speeds and Free Unlimited Watch Data are taken into account on promotional plans like these.