topic Re: Not getting a password reset on EE perks in Offers & Add-ons

Not getting a password reset on EE perks

NathanRichy — Thu, 12 Sep 2024 13:03:28 GMT

I'm coming upto my upgrade time and I was trying to get onto my EE perks but I've forgotten my password, I've tried to get the reset email multiple times and nothing comes through to my inbox or spam folders.

Any idea what I can do?

Thanks

Re: Not getting a password reset on EE perks

Christopher_G — Thu, 12 Sep 2024 15:09:34 GMT

Hi @NathanRichy

Welcome to the community.

Have you tried resetting the password with both your work email address and your personal one?

Chris

Re: Not getting a password reset on EE perks

NathanRichy — Thu, 12 Sep 2024 16:32:04 GMT

Hi Chris, I've only tried my personal email address as I no longer work for the military and I can't register again as a veteran because it days I have already registered for perks.

Thanks

Re: Not getting a password reset on EE perks

Ali_A — Fri, 13 Sep 2024 10:08:37 GMT

Hi @NathanRichy

I've sent you private message. Please check your inbox and get back to me when you can.

Thanks

Ali