topic Re: Changes in All rounder and Full works plan in Offers & Add-ons

Changes in All rounder and Full works plan

drzia — Fri, 30 Aug 2024 12:01:47 GMT

Hello,

EE changed the benefits of the All-rounder and Full Works plans. They added something new and reduced some benefits. For example, you don't get 3 smart benefits in Full Works anymore.

For all rounder unlimited- A free watch plan and roaming in the EU but as smart benefit only netflix basic with advert/google one 2TB.

For full works for Android- Free EU roaming and beyond with a watch plan and one smart benefit netflix premium/ Google AI premium/TNT sports

For full works for iphone- Free EU roaming and beyond with a watch plan and one smart benefit TNT sports/apple one.

Are these changes good?
What do you think?

Give your thoughts.

Re: Changes in All rounder and Full works plan

Rach_H — Fri, 30 Aug 2024 15:29:46 GMT

Hi @drzia,

There haven't been any substantial changes to the All Rounder and Full Works plans. Check out our Inclusive Extras page, to see what is included.

Rach

Re: Changes in All rounder and Full works plan

drzia — Fri, 30 Aug 2024 15:40:59 GMT

@Rach_H For all rounder it was one smart benefit and full works it was three... Now for all rounder it's the same but for full works it's one. How it's the same?

Please check again. If I go to buy a plan it's clearly mentioned as I have mentioned it in the original post.

Thank you.

Re: Changes in All rounder and Full works plan

Rach_H — Fri, 30 Aug 2024 15:57:57 GMT

I can understand your confusion @drzia.

The Apple Full Works plan will come with the Roam Abroad pass and Apple One, but Apple One includes Apple Music, Apple TV and Apple Arcade, so you are still getting the same amount of benefits.

If you would prefer more flexibility, then you can switch to the Full Works Android plan, which lets you select the add ons you have.

Rach

Re: Changes in All rounder and Full works plan

Fragglerok — Fri, 30 Aug 2024 18:20:32 GMT

for androuid its one add on when it used to be 3 add ons, how can you even remotely think thats the same, its far far worse, and the reason im leaving EE

Re: Changes in All rounder and Full works plan

MaR86UK — Sat, 31 Aug 2024 08:06:26 GMT

Same here! They are no longer worth it! On the iPhone side Apple one isn’t worth it! Apart from Apple Music the rest is just filler rubbish! Nobody actually uses Apple Arcade or Apple TV and 50GB iCloud is nowhere near enough!

im now within my 30 days so i either stick and pay £53 a month for my Apple Music, Gamepass and TNT Sports or look somewhere else! Wish I upgraded last week now! 😭

Re: Changes in All rounder and Full works plan

lewisburgess79 — Sat, 31 Aug 2024 10:01:15 GMT

I have EE broadband and so get unlimited data and a £20 discount on my mobile tariff. All of the associated options (including the one I'm on) is a 30 day rolling tariff. What I'm not clear on is whether I will now lose 2 of the 3 inclusive extras at the next billing cycle, or if I'll remain on the current "deal" unless I switch tariffs? (Also, I get an error on the inclusive extras page on the website + app - is this just me?)

Now significantly worse value for money!

Re: Changes in All rounder and Full works plan

MaR86UK — Sat, 31 Aug 2024 10:36:57 GMT

I just spoke to CS and although they didn’t fill me with confidence they assured me that would keep all my inclusive extras until I cancel/change my plan. I was also informed I can change them as normal every 30 days!

I would phone and speak to them or use the visual service. That way you can screenshot of get a copy of the chat for your records.

Re: Changes in All rounder and Full works plan

hamid336007 — Thu, 05 Sep 2024 11:41:57 GMT

Does the Unlimited Watch Data with the iphone full works plan include cellular as for the apple watch connected to your plan?

Re: Changes in All rounder and Full works plan

Peter_W — Thu, 05 Sep 2024 12:13:06 GMT

Hey there @hamid336007

Welcome back to the Community!

If you have an existing 24 month watch plan that includes data then you'll still need to see out the full contract term.

Once this comes to an end you would be able to switch to the free option to keep connected though 😊

Peter

Re: Changes in All rounder and Full works plan

audimad — Wed, 11 Sep 2024 20:18:49 GMT

I hope this change isn't for existing customers already with the 3 we paid for and rather new subscribers with appropriate reduced prices.

Re: Changes in All rounder and Full works plan

SW44 — Wed, 11 Sep 2024 21:13:41 GMT

I think it does, unless someone can say otherwise.

Was looking at something different on my account and just happened to notice that it said I had 1 inclusive extra, not 3.

Will be checking this with EE, but can't be right that they have changed a major part of the contract half way through. They say that they are inclusive, but these plans cost more.

Re: Changes in All rounder and Full works plan

Michael_D — Thu, 12 Sep 2024 07:07:02 GMT

Hi @audimad.

Thanks for coming to the community.

You'd not see any change while you remain on your current plan, but if you renew when it is time to upgrade or change your plan during the contract, you'd then be choosing from the new range of plans and would have the choice of inclusive extras for the new plan.

Michael

Re: Changes in All rounder and Full works plan

Michael_D — Thu, 12 Sep 2024 07:09:56 GMT

Hi @SW44.

Thanks for coming to the community.

You shouldn't have seen any changes to the amount of inclusive extras if you have not made any changes to your plan. If you are only seeing the option to choose one now, I'd recommend speaking to our billing guides who can check the account to see what is showing for them.

You can see how to reach the team on our Contact Us page.

Michael

Re: Changes in All rounder and Full works plan

audimad — Thu, 12 Sep 2024 07:10:09 GMT

Thank you for clarification. Do you know how I activate the game pass as an inclusive extra by any chance

Re: Changes in All rounder and Full works plan

Michael_D — Thu, 12 Sep 2024 07:15:26 GMT

You're welcome @audimad.

Have you already got the Xbox Game Pass selected as your Inclusive Extra? If you haven't, you can add it in your EE app or online account, or by texting PICK to 150.

If it is already in place, head over to the registration page and follow the steps to verify the account.

Michael

Re: Changes in All rounder and Full works plan

SW44 — Thu, 12 Sep 2024 09:19:27 GMT

Hi, thanks for reply. I was going to clarify my situation. My plan has 3 inclusive extras, but I have only had 2 chosen for a while. I have always had the choice of adding a third, but when I checked last night the option wasn't there.

I have additional lines for my family and they have 3 chosen and seems ok.

Re: Changes in All rounder and Full works plan

Michael_D — Thu, 12 Sep 2024 09:21:31 GMT

Can you try texting PICK to 150 for me @SW44? That is an alternative way to add or change your inclusive extras.

Michael

Re: Changes in All rounder and Full works plan

Plymouthbloke1 — Fri, 13 Sep 2024 10:57:22 GMT

Does anyone know what happens with these new plans if you’re intending to get a new iPhone 16 and a new Apple Watch 10 at the same time?

The new top end plans come with data for your watch included, so what happens if I add a new watch as well? Do I end up with an extra data plan I don’t need?

Re: Changes in All rounder and Full works plan

Ali_A — Fri, 13 Sep 2024 17:22:44 GMT

@Plymouthbloke1

The Data for your watch on the top tier plan is only activated when required.
If you purchase a watch deal it will come with it's own plan, and so the Free watch data (from top tier SIM) can be linked to a previous watch to be passed to a family member.
Or if it doesn't need to be used the free watch data plan will simply remain spare

Ali