topic Re: S23 FE Earbuds in Offers & Add-ons

S23 FE Earbuds

BloodSpikes — Mon, 09 Sep 2024 08:58:24 GMT

So I just ordered my contract upgrade to the S23 FE partly because it claimed to offer the Buds FE but looking at previous threads that apparently was only in May 2024? Am I missing something or will the buds arrive with my device?

Re: S23 FE Earbuds

Chris_S — Mon, 09 Sep 2024 11:38:26 GMT

Hi @BloodSpikes Great choice of phone there!

There was an opportunity to get Samsung Buds when you ordered the Samsung 23 FE, which you could redeem here: Buds offer

Where did you place your order for your new phone?

Chris S

Re: S23 FE Earbuds

BloodSpikes — Tue, 10 Sep 2024 11:27:13 GMT

Through my EE app. However that link is locked to only May 2024 but I upgraded my contract the day before yesterday and just got the phone today.

Re: S23 FE Earbuds

BloodSpikes — Tue, 10 Sep 2024 13:51:55 GMT

So I managed to find the current claim link in one of your responses to another individual and have been able to make my claim for the earbuds. I am a bit confused about the cashback thing as I'm always wary about providing my bank details.

Re: S23 FE Earbuds

Leanne_T — Tue, 10 Sep 2024 15:50:50 GMT

Hi @BloodSpikes

Thanks for coming back to us and letting us know.

If you would like more details for the cashback offer, the Help & Support - Samsung Promotions (samsungoffers.claims) page has support and a contact us option if you would like further help from Samsung 🙂

Leanne.