topic Re: Puzzled by inclusive extra options in Offers & Add-ons

Puzzled by inclusive extra options

GScience — Fri, 30 Aug 2024 13:57:54 GMT

Hi,

I’ve recently renewed my plan for a 24 month All Rounder Unlimited plan. I see it includes EU roaming and I see that’s active in my account.

The thing I am puzzled by is I can only see two options for Inclusive Extras which are Netflix and Google One.

I had hoped to select Roam Abroad/Roam Further as my inclusive extra if I am travelling to the USA, which I do infrequently.

Is this not available because I already have EU roaming or would it be unavailable regardless?

Re: Puzzled by inclusive extra options

Peter_W — Fri, 30 Aug 2024 16:17:18 GMT

Hey there @GScience

Welcome back to the Community 😊

On our most recent plans, we have changed up the Inclusive extras slightly, and on All Rounder you get EU Roaming as standard, along with one choice of extra too.

This doesn't extend to the additional roaming destinations though, so you would need to apply the pass separately for this, or select a Full Works plan where it's included as standard.

You can find a full breakdown of what's included in each of our new plans via our terms here.

Peter