topic Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6 in Offers & Add-ons

Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

Lee0975 — Thu, 25 Jul 2024 17:27:19 GMT

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

Northerner — Thu, 25 Jul 2024 17:31:31 GMT

Hi @Lee0975

They are sent automatically 15-30 days after receiving the handset.

Thanks

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

Scottypher — Wed, 28 Aug 2024 16:29:47 GMT

What if they have not been sent, I went into store and they said to claim on the samsung website, on here it says they are sent out.

Which one is it?

We have had the phone 33 days so far.

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

XRaySpeX — Thu, 29 Aug 2024 22:37:19 GMT

@Scottypher : There is currently no offer of Buds with the Z Flip 6. It is now a ChromeBook which is to claimed from https://samsungoffers.claims/chromebookgoGWP .

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

killyouridols08 — Fri, 30 Aug 2024 06:10:07 GMT

They will be sent once in stock. Samsung removed them from sale and they were delayed as of the 1st August. They are now being sold, but EE will be further down the list.

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

Scottypher — Fri, 30 Aug 2024 09:14:00 GMT

We got the phone as a pre-order, it's was the buds when we purchased, just not heard anything yet

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

Ali_A — Fri, 30 Aug 2024 09:40:38 GMT

Thanks for joining us on Community @Scottypher

There is currently a manufacturer delay on the shipment of your Galaxy Bud3 Pro - but rest assured we're doing everything we can to get them out to you.

As long as you are eligible for the promotion (terms here Flip6Fold6 Buds3Pro Terms), your Buds will be delivered directly to your EE billing address, and we'll be in touch when they're on the way. Please accept our apologies for any inconvenience caused.

Ali

Re: Claim do i claim galaxy pro buds 3 when i pre ordered z flip 6

DanDawg — Sun, 17 Nov 2024 23:14:00 GMT

Hi, we're in November now and still nothing. I pre-ordered my Flip6 and have the evidence here. Are you still sending out packages or should I raise a complaint elsewhere?