topic Netflix activation in Offers & Add-ons

Netflix activation

Knod2001 — Wed, 28 Aug 2024 08:55:33 GMT

Trying to activate the upgraded netflix I can't seem to get this working waited 24.hours, restarted the phone any help would be great

Re: Netflix activation

Alex_H — Wed, 28 Aug 2024 11:52:07 GMT

Hi @Knod2001,

Welcome to the EE Community 🙂

Is it the Netflix add-on for your EE mobile plan that you are having trouble activating?

If you go to ee.co.uk/netflix and confirm your mobile number and then the PIN, it should then have a page showing Netflix with an activate button underneath, what is happening when you are trying these steps?

Alex

Re: Netflix activation

AT44K1NG — Fri, 25 Jul 2025 09:29:23 GMT

Hi Alex,
I know this is old post but would be very helpful if you could help me.

I've just received new sim which i've transferred from another network my old number hasn't been transferred yet, while activating Netflix am i supposed to provide them the new number that came with EE or my previous number which will be transferred in few days time?

Re: Netflix activation

Leanne_T — Fri, 25 Jul 2025 11:23:00 GMT

Hi @AT44K1NG

Thanks for coming to the community.

This would be the one that is currently active with us.

If the number has not transferred yet please try the temporary number and let me know how you get on?

Leanne.

Re: Netflix activation

AT44K1NG — Fri, 25 Jul 2025 16:19:55 GMT

Hi Leanne,

Thank you for your response. I tried with the new temporary number and it worked thank you so much for your help.

Re: Netflix activation

Leanne_T — Fri, 25 Jul 2025 16:22:07 GMT

You're very welcome @AT44K1NG

Glad I could help and hope you have a lovely weekend.

Leanne.