topic Re: Ee perks in Offers & Add-ons

Ee perks

Daz93 — Tue, 20 Aug 2024 16:50:33 GMT

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"

I have spoken to ee a number of times, a form has been submitted, told it could take upto 72 hours and I'm still waiting.

Re: Ee perks

Rach_H — Wed, 21 Aug 2024 08:18:57 GMT

Hi @Daz93

Welcome to the Community!

We want to get your Perk account sorted as soon as possible, and if the team have already submitted this webform then this is the quickest way of doing so. I'd recommend reaching back out to the team, and they can see if there have been any updates about this.

Rach