topic Re: Xbox Ultimate addon / discount code odd on in Offers & Add-ons

Xbox Ultimate addon / discount code odd on

andydragonuk — Sun, 18 Aug 2024 09:17:51 GMT

Hi there,

I have added Xbox ultimate as an odd on to my accoint and can see it in the account but I can’t get it on my Xbox account, I received a text that was a broken link but cannot find any way to get it added

i also should have had a discount code added due to a perk code, this still isn’t showing but I did ask about this on Friday so hopefully is just lagging

Re: Xbox Ultimate addon / discount code odd on

Peter_W — Sun, 18 Aug 2024 12:00:38 GMT

Hey there @andydragonuk

Thanks for reaching out to us about this, and I hope you've been having a great weekend too!

Let's see if we can get this up and running for you, was it ee.co.uk/xbox that you were directed to in the text you received?

If that's correct, what exactly was happening when you were trying to redeem this?

Peter

Re: Xbox Ultimate addon / discount code odd on

andydragonuk — Sun, 18 Aug 2024 14:35:19 GMT

The text said this:

Hi from EE. Thanks for adding Xbox Game Pass Ultimate as an Inclusive Extra. Please visit€e.co.uk/xboxto activate it.

however I tried the link you gave and it all appears to have worked now so thanks for the help

Re: Xbox Ultimate addon / discount code odd on

Peter_W — Sun, 18 Aug 2024 14:37:47 GMT

Cheers @andydragonuk, I'm really glad to hear that's working for you now 😊

Have fun with whatever you choose to play first too!

Peter

Re: Xbox Ultimate addon / discount code odd on

andydragonuk — Sun, 18 Aug 2024 15:24:57 GMT

Thanks @Peter_W

hopefully the discount will become visible next week else I have only solved half of the problem but glad that’s moved forward