topic Re: Lifetime Family and Friends Discount in Offers & Add-ons

Lifetime Family and Friends Discount

Cr2024 — Fri, 14 Jun 2024 07:48:05 GMT

Hi ,

I just called EE to get an upgrade to a sim only contract and they have said that they can’t continue to apply my family and friends 30% discount unless I have a new code.

This was a lifetime discount added to my account over 15 years ago and this is the first time I have had an issue.

The person who provided me the code stopped working there a few years ago but I have never had an issue before with upgrading and keeping the family and friends discount.

Pease can you help.

Re: Lifetime Family and Friends Discount

Chris_B — Fri, 14 Jun 2024 07:57:03 GMT

@Cr2024 Sorry to say but there is no such thing as a lifetime F&F and you are only entitled to the F&F provide the person who gave you it is entitled to give you it. You say they no longer work for EE. The F&F remains working until you next upgrade. If it still got applied after the last upgrade then count yourself lucky. You are longer entitled to the F&F as the person who gave it to you isn’t entitled to offer it.

Re: Lifetime Family and Friends Discount

Drewzt — Wed, 14 Aug 2024 21:50:30 GMT

You don't know what you are talking about. I have had the same discount for 20years

Re: Lifetime Family and Friends Discount

Chris_B — Thu, 15 Aug 2024 07:22:32 GMT

@Drewzt And EE has every right to remove that discount you’re not entitled to it.

Re: Lifetime Family and Friends Discount

Profile closed — Sun, 18 Aug 2024 05:31:56 GMT

---- YOU ARE NOT ENTITLED TO THE F&F DISCOUNT ONCE THE HOLDING EMPLOYEE LEAVES OR IS NO LONGER WITHIN THAT JOB, THE NEXT TIME YOU UPGRADE THE DISCOUNT WILL BE REMOVED ----

Ali [Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Lifetime Family and Friends Discount

HA71 — Thu, 23 Jan 2025 08:11:16 GMT

The guy who has given me the Discount he took 150 pound to fix it.