https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-will-not-log-in/m-p/1419835#M45544 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4488254">@Katiequinn88</a></SPAN></SPAN>,<BR /><BR />Welcome to the EE Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />The password reset link is not ending up in your spam/junk folder at all is it? If it has been awhile since you have logged in your account may be de-activated in which case I would recommend calling our customer services team on 150 who have access to send a form off to our perks team for you. Alternatively I can also e-mail them if you private message me with your details, but this method will usually take longer.&nbsp;<BR /><BR />Alex</P> Mon, 12 Aug 2024 08:04:53 GMT Alex_H 2024-08-12T08:04:53Z https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-will-not-log-in/m-p/1419614#M45540 <P>My ee perks will not log in says wrong password and then will not send password reset link.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Aug 2024 14:48:32 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-will-not-log-in/m-p/1419614#M45540 Katiequinn88 2024-08-11T14:48:32Z https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-will-not-log-in/m-p/1419835#M45544 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4488254">@Katiequinn88</a></SPAN></SPAN>,<BR /><BR />Welcome to the EE Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />The password reset link is not ending up in your spam/junk folder at all is it? If it has been awhile since you have logged in your account may be de-activated in which case I would recommend calling our customer services team on 150 who have access to send a form off to our perks team for you. Alternatively I can also e-mail them if you private message me with your details, but this method will usually take longer.&nbsp;<BR /><BR />Alex</P> Mon, 12 Aug 2024 08:04:53 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Ee-perks-will-not-log-in/m-p/1419835#M45544 Alex_H 2024-08-12T08:04:53Z