topic Re: Free gift in Offers & Add-ons

Free gift

Howarduk82 — Sat, 03 Aug 2024 17:48:44 GMT

Hello I hope someone can help, I ordered a phone today with a free gift, I have received the link to claim the gift do I need to wait the first 14 days before I can apply, what would happen if I apply now ??

thanks

Re: Free gift

XRaySpeX — Sat, 03 Aug 2024 18:02:57 GMT

@Howarduk82 : The claim link will prevent you claiming within 14 days.

Re: Free gift

Andiwilky — Sun, 01 Sep 2024 18:25:01 GMT

When and how do you receive the claim link?

I received my new phone today, but have had nothing regarding the free gift. And can't see anything on my account .

Sorry I am new to EE, so unsure as to how it works and can't find anything on help

Re: Free gift

XRaySpeX — Sun, 01 Sep 2024 18:30:33 GMT

@Andiwilky : It was on the Shop page from where you ordered the phone.

Re: Free gift

Andiwilky — Sun, 01 Sep 2024 18:32:36 GMT

I've gone back on as if to order and there is nothing on the EE app for me
to press.

Re: Free gift

XRaySpeX — Sun, 01 Sep 2024 18:34:31 GMT

@Andiwilky : I should look at the online EE Shop page.

What was the phone & what was the gift?

Re: Free gift

Andiwilky — Sun, 01 Sep 2024 18:36:36 GMT

I have looked on the shop and can't find anything. It was the samsung 24+
and claim chromebook

Re: Free gift

XRaySpeX — Sun, 01 Sep 2024 18:53:06 GMT

@Andiwilky : What's this then? - Samsung Galaxy S24+ 5G 256GB Marble Grey Galaxy AI

How to claim: Once your Samsung Galaxy S24+ purchase is complete you must visit: https://samsungoffers.claims/chromebookgoGWP to claim the Samsung Galaxy Chromebook Go.

Re: Free gift

Andiwilky — Sun, 01 Sep 2024 19:11:36 GMT

Thank you so much, I've been trying to find this all day! Very much
appreciated