topic Re: Upgrade in Offers & Add-ons

Upgrade

Frank621 — Fri, 02 Aug 2024 12:15:40 GMT

I'm upgrading my currant contract and I have 1 extra now. Will that be included in my new upgrade price or will it be extra?? Thank you

Rach_H — Fri, 02 Aug 2024 13:42:09 GMT

When it comes to upgrading we want to make sure things are crystal clear for you.

Are you speaking to one of the team or just upgrading online?

Rach

Frank621 — Fri, 02 Aug 2024 14:26:00 GMT

up grading online

Rach_H — Fri, 02 Aug 2024 14:51:08 GMT

Does your existing plan show the cost of your add on, before you start the upgrade process?

Rach

Frank621 — Fri, 02 Aug 2024 15:36:36 GMT

It shows on my currant contract as add-one, 500 min to Ireland £8.44. But if I upgrade is it included or will it be added on top of new contract ??

Katie_B — Sat, 03 Aug 2024 07:22:34 GMT

The add-on is an extra and will come at a further cost to your new upgrading plan.

Katie 🙂