https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-Account-deactivated/m-p/1410844#M45277 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1264587">@ace56565</a></SPAN>.</P> <P>The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team.</P> <P>Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.</P> <P>Katie</P> Wed, 24 Jul 2024 14:02:59 GMT Katie_B 2024-07-24T14:02:59Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-Account-deactivated/m-p/1410575#M45267 <P>Hi so I've had EE perks for a few years but I'm getting a message saying my account is deactivated, I tried to re-register but it said I'm already registered?</P> Wed, 24 Jul 2024 11:50:51 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-Account-deactivated/m-p/1410575#M45267 ace56565 2024-07-24T11:50:51Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-Account-deactivated/m-p/1410844#M45277 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1264587">@ace56565</a></SPAN>.</P> <P>The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team.</P> <P>Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.</P> <P>Katie</P> Wed, 24 Jul 2024 14:02:59 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-Account-deactivated/m-p/1410844#M45277 Katie_B 2024-07-24T14:02:59Z