topic Re: EE Perk Deactivated in Offers & Add-ons

EE Perk Deactivated

L-marshallx — Tue, 23 Jul 2024 08:02:39 GMT

My EE perk is showing as de-activated and won't let me re-register my details or re-activate my account.

Re: EE Perk Deactivated

L-marshallx — Tue, 23 Jul 2024 09:53:04 GMT

Hi, I am having the same issue. Can someone help?

Re: EE Perk Deactivated

Leanne_T — Tue, 23 Jul 2024 09:58:15 GMT

Morning @L-marshallx

Thanks for coming here 🙂

I have sent you a private message on the community, if you could take a look and get back to me that would be great.

Leanne.

Re: EE Perk Deactivated

MichelleR — Tue, 23 Jul 2024 19:57:04 GMT

Hi same has happened to me. Saying invalid and when I try registering it says my work email is already registered. Can you message me how I can fix this please?

Re: EE Perk Deactivated

James_B — Wed, 24 Jul 2024 08:53:34 GMT

Did you register with the Perk portal using your work email address after you contacted us back in January, @MichelleR?

If you did, did you verify your email address?

James

Re: EE Perk Deactivated

MichelleR — Mon, 05 Aug 2024 17:24:45 GMT

Yes, it’s saying work email all ready with an account but when I sign in it’s saying incorrect credentials

Re: EE Perk Deactivated

Leanne_T — Tue, 06 Aug 2024 07:52:43 GMT

Hi @MichelleR

Thanks for coming back to us.

I have replied to your private message this morning.

Leanne 🙂