topic EE Perks deactivated in Offers & Add-ons

EE Perks deactivated

EEusername45 — Tue, 16 Jul 2024 16:14:32 GMT

i am trying to generate a new code on EE perks for a new SIM only contract.

I have tried signing in and resetting my password, but it says my account is deactivated. I asked help via the EE app, twice, and found that they were not helpful and didn’t resolve the issue as I am still unable to login.

I can not make a new account either.

Re: EE Perks deactivated

EEusername45 — Tue, 16 Jul 2024 16:25:52 GMT

Make that four times on the app with either no response or no help.

Re: EE Perks deactivated

Christopher_G — Tue, 16 Jul 2024 17:17:39 GMT

Hi @EEusername45

Welcome to the community.

I've sent you a private message to get some information from you. Could you please take a look and get back to me please?

Chris