topic Re: Pixel Pro Reward in Offers & Add-ons

Pixel Pro Reward

Greefy67 — Fri, 05 Jul 2024 11:19:32 GMT

I've just orderd a Pixel Pro,

Lovely thing.

And now I'm at the point of applying for my free watch (My wife has alrady called dibs on it)

I've sent everything they ask. Kinda, I don't actually have an emailed receipt. Just a couple of texts and a delivery note.

The delivery note isn't good enough. The texts don't have a logo on.

Is it deliberately set up to make it as difficult as possible to claim?

Surely the fact that they delivered it, I'm on a new tarrif, I've provided the phones IEME (Or whatever it is) and I'm paying the bill should be enough?

Why so difficult???

Re: Pixel Pro Reward

Katie_B — Fri, 05 Jul 2024 13:55:48 GMT

Hi @Greefy67.

Thanks for coming here.

Usually a delivery note is acceptable.

I'd recommend giving us a call and seeing if our customer care team can provide you with a proof of purchase.

Katie

Re: Pixel Pro Reward

Greefy67 — Fri, 05 Jul 2024 20:17:26 GMT

Just on 150?

Re: Pixel Pro Reward

Profile closed — Fri, 05 Jul 2024 20:20:15 GMT

Hello @Greefy67

Yes that's correct

Re: Pixel Pro Reward

Greefy67 — Sat, 06 Jul 2024 10:55:32 GMT

Thanks for the advice.

The system works 👍