EE Perks Deactivated

GBlack95 — Fri, 05 Jul 2024 10:14:04 GMT

Hi there,

I have regained access to my work email after a few months away. When I went on to try and reactivate my perks it came up with a notification saying:

ACCOUNT DEACTIVATED

Your account has been deactivated as your registration was not completed within the allowed time frame.

How do I reactivate my account and access my perks codes?

Re: EE Perks Deactivated

Katie_B — Fri, 05 Jul 2024 13:06:05 GMT

Hi @GBlack95.

Thanks for coming here.

The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team.

Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.

Katie

topic Re: EE Perks Deactivated in Offers & Add-ons

EE Perks Deactivated

ACCOUNT DEACTIVATED

Re: EE Perks Deactivated