topic Re: Xbox game pass activation in Offers & Add-ons

Xbox game pass activation

Friely — Wed, 03 Jul 2024 12:37:56 GMT

Hello, can someone please help I picked Xbox game pass as my included extra on my all rounder sim and I have not received any info on how to activate it

i have only had my account with EE for 3 days if that helps

Re: Xbox game pass activation

Katie_B — Wed, 03 Jul 2024 15:00:54 GMT

Hello @Friely.

Thanks for coming here.

Does this show active in your EE account online?

If you text Xbox to 150 what reports back?

Katie

Re: Xbox game pass activation

Friely — Wed, 03 Jul 2024 15:11:47 GMT

In the app it states Please wait 24 hours for activation, but it has now been 72 hours since I joined

when I text Xbox to 150 it tells me more info to come

update a reply came back and tells me it can be added for £12 a month when I picked it as my inclusive extra I should not be charged

Re: Xbox game pass activation

Katie_B — Wed, 03 Jul 2024 15:16:26 GMT

Thanks for getting back to me @Friely.

I'd recommend giving us a call if your Inclusive Extra is not showing active.

Katie

Re: Xbox game pass activation

Friely — Wed, 03 Jul 2024 15:45:28 GMT

@Katie_B Thanks you getting back to me, I’ll give the call centre a try then