topic EE perks registration problem in Offers & Add-ons

EE perks registration problem

VapourNinja — Fri, 28 Jun 2024 18:38:29 GMT

Hi my work switched email domains and now EE perks has expired. I’ve tried re registering but it says the domain is not recognised. Can you help?

Re: EE perks registration problem

Katie_B — Sat, 29 Jun 2024 06:34:58 GMT

Hi @VapourNinja.

The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team. Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.

Katie

Re: EE perks registration problem

VapourNinja — Sun, 30 Jun 2024 01:24:08 GMT

Thank you,

I’ll call 150; I had tried this but didn’t get anywhere. 2nd time lucky?

Kind regards,
Nigel