Do add-on loyalty discounts reset after contract ends?

curious_walrus — Wed, 05 Jun 2024 12:05:29 GMT

I have just upgraded my sim only deal and entered into a 12 month contract at £40/m with a total of £30 loyalty discount applied though "add-ons" bringing my cost to £10/m. Do these get removed after my contract ends or will it continue on a rolling basis with the same discount?

edit: it seems they will stay active since there is no expiry on the add-on according to this post https://community.ee.co.uk/t5/Offers-Add-ons/Is-it-better-to-not-Upgrade-Loyalty-Discounts/td-p/1389173

Re: Do add-on loyalty discounts reset after contract ends?

Chris_B — Wed, 05 Jun 2024 12:20:19 GMT

@curious_walrus That post mentions about not upgrading but allowing it to roll over to a 30 day rolling tariff. But EE reserve the right to remove any discounts you might have when upgrading. Especially one as big as this because this is more than the F&F discount. You can call customer services and ask if it will remain.

topic Re: Do add-on loyalty discounts reset after contract ends? in Offers & Add-ons

Do add-on loyalty discounts reset after contract ends?

Re: Do add-on loyalty discounts reset after contract ends?