topic Re: Ee perk account deactivated in Offers & Add-ons

Ee perk account deactivated

Liams40 — Tue, 04 Jun 2024 22:45:56 GMT

Can someone help with my ee perk account ? It’s says deactivated and when I try and register again it won’t let me, I can’t log in and it won’t send me a new password link ??

Re: Ee perk account deactivated

James_B — Wed, 05 Jun 2024 07:44:24 GMT

I've sent some information to your community inbox, @Liams40

James

Re: Ee perk account deactivated

Karne12 — Fri, 07 Jun 2024 13:36:00 GMT

I have the same issue. I want to come back to EE after 4 years. Perk account deactivated no one in the shop could help and x3 advisers when I called today. Website useless.

Re: Ee perk account deactivated

Leanne_T — Fri, 07 Jun 2024 13:49:40 GMT

Hi @Karne12

Thanks for coming here.

I have sent you a private message for some details.

Leanne 🙂

Re: Ee perk account deactivated

Claire710 — Sat, 08 Jun 2024 06:34:25 GMT

I’m having the same issue. I’ve been a EE customers for years and years - never had this problem before. Thanks.

Re: Ee perk account deactivated

Leanne_T — Sat, 08 Jun 2024 07:28:37 GMT

Hi there @Claire710

Welcome to the community.

Did you receive any emails from our perk team to re-validate the account? There should be a link to validate your details and activate the account.

Thanks 🙂

Leanne.

Re: Ee perk account deactivated

Claire710 — Sat, 08 Jun 2024 07:40:59 GMT

Hi Leanne,

A thanks for the quick reply. No I haven’t received an email to re-validate. Nothing in my junk box either.

Thanks

Claire

Re: Ee perk account deactivated

Leanne_T — Sat, 08 Jun 2024 07:42:44 GMT

Thanks for checking @Claire710

I have sent you a private message, please take a look and get back to me when you get the chance 🙂

Leanne.

Re: Ee perk account deactivated

mark2466 — Tue, 11 Jun 2024 13:29:33 GMT

Hello James

It's saying I am deactivated

Please help

I am a ambulance driver , I thought it was still active.

Just looked and I am deactivated.

Thanks mark

Re: Ee perk account deactivated

mark2466 — Tue, 11 Jun 2024 13:30:45 GMT

Hi Leanne

Can you please help me

I am deactivated too

Can't get my code

Thought it was still active.

Thanks!!!!

Mark

Re: Ee perk account deactivated

Katie_B — Tue, 11 Jun 2024 14:38:03 GMT

Good afternoon @mark2466.

Thanks for coming here.

I have replied to your private message.

Katie