topic Re: EE PERK - account deactivated in Offers & Add-ons

EE PERK - account deactivated

locker103 — Mon, 25 Sep 2023 12:23:32 GMT

I have attempted to log on to my EE perks account and it has for some reason been deactivated.

Does anybody know how to get it reset so I can register again and get my discount for my new bill? I have two weeks to do this and the helpline wait times are too long considering they are in office hours. I don’t have the time to get through to anyone.

Cheers,

Rob

Re: EE PERK - account deactivated

Leanne_T — Mon, 25 Sep 2023 13:54:06 GMT

Hi there @locker103

Thanks for coming here.

I have sent you a private message on here for some details.

Leanne.

Re: EE PERK - account deactivated

MJ233 — Mon, 27 May 2024 20:13:18 GMT

Hi,

I have the same problem. Can you help?

Re: EE PERK - account deactivated

Leanne_T — Tue, 28 May 2024 06:35:33 GMT

Morning @MJ233

Thanks for coming here.

I have sent you a private message to get some details 🙂

Leanne.

Re: EE PERK - account deactivated

Vicky2232 — Mon, 09 Sep 2024 14:46:33 GMT

Hi.

I am having the same issue. Account deactivated and will not let me re-register with my work email address.

Thanks

Re: EE PERK - account deactivated

Debbie_G — Mon, 09 Sep 2024 14:58:04 GMT

Hey @Vicky2232

Welcome to the community.

I've sent you a private message to get some more information.

Debbie 🙂

Re: EE PERK - account deactivated

olivia_tysonx — Mon, 09 Sep 2024 15:47:01 GMT

Hi,

I also have the same problem. Please can you help?

Olivia

Re: EE PERK - account deactivated

Debbie_G — Mon, 09 Sep 2024 16:40:39 GMT

Hi @olivia_tysonx.

Welcome to the community.

I've sent you a private message to get some more information.

Debbie 🙂

Re: EE PERK - account deactivated

Xxluc11xx — Mon, 16 Sep 2024 12:57:06 GMT

My account has also been deactivated but getting no help when I phone EE. Can you help please.

Re: EE PERK - account deactivated

Debbie_G — Mon, 16 Sep 2024 13:40:09 GMT

Hey @Xxluc11xx

Welcome to the community.

I've sent you a private message with some information.

Debbie 🙂

Re: EE PERK - account deactivated

Maciej160387 — Thu, 27 Nov 2025 07:41:41 GMT

I have the same problem, can you help?

Re: EE PERK - account deactivated

Katie_B — Thu, 27 Nov 2025 08:16:26 GMT

Hello @Maciej160387.

Thanks for coming here.

I have popped you over a private message to help further.

Katie

Re: EE PERK - account deactivated

Gibbonsj — Thu, 08 Jan 2026 14:19:30 GMT

Hello I have the same problem could someone help

Re: EE PERK - account deactivated

Linzi_H — Thu, 08 Jan 2026 15:39:49 GMT

Hi @Gibbonsj

Welcome to the Community.

I've sent you over a Private Message requesting some further details so I can help.

Linzi

Re: EE PERK - account deactivated

Pj93 — Tue, 20 Jan 2026 07:19:04 GMT

Good Morning, i have the same issue. What's the solution?

Thank you

Re: EE PERK - account deactivated

Katie_B — Tue, 20 Jan 2026 08:35:30 GMT

Hi @Pj93.

Thanks for coming here.

I have popped you over a private message to help get this fixed.

Katie