topic Re: Perks deactivation in Offers & Add-ons

Perks deactivation

Chris1903 — Thu, 23 May 2024 22:20:41 GMT

Please could you help me. My nhs perks has been deactivated and I want to renew my phone contact with a new code. Thank you.

Re: Perks deactivation

Leanne_T — Fri, 24 May 2024 06:31:03 GMT

Morning @Chris1903

Thanks for coming to the community.

Could you check the registered email account for a re-validation email from the EE Perk team, do you have this?

Speak soon 🙂

Leanne.

Re: Perks deactivation

Chris1903 — Fri, 24 May 2024 07:53:18 GMT

Yes I have it but it’s from 2021. It asks me to verify e-mail address and when I click on it and put my details in , it says my log in details are invalid. Thank you.

Re: Perks deactivation

Leanne_T — Fri, 24 May 2024 07:55:42 GMT

Thanks @Chris1903

Are you using the same email address to verify the details that the email was sent to?

Leanne.