topic Re: Samsung free buds in Offers & Add-ons

Samsung free buds

venom46 — Thu, 09 May 2024 20:47:38 GMT

Hello, I have just purchased a new Samsung Galaxy S23 FE and there is currently an offer for free earbuds. When I go to the Samsung website to claim, I have to enter an invoice number. However, neither the order confirmation email, nor any of the documents I received to my EE account contain an invoice number. Can anyone help?

Thanks,

Mark

Re: Samsung free buds

Northerner — Thu, 09 May 2024 20:56:39 GMT

Hi @venom46

You'll need to submitted the invoice which you'll need to obtain from EE CS on 150.

Thanks

Re: Samsung free buds

tomasz667 — Thu, 16 May 2024 11:56:35 GMT

What is the retailer name to enter on the Samsung site to claim the buds? There's no EE Limited listed as a qulifying retailer.

Re: Samsung free buds

James_B — Thu, 16 May 2024 12:09:38 GMT

Welcome to the EE Community, @tomasz667 🙂

Are you trying to claim at Home - Samsung Promotions (samsungoffers.claims)?

EE was showing in the dropdown menu when I checked.

James