topic Re: Expensive upgrading with EE in Offers & Add-ons

Expensive upgrading with EE

TOMSK — Tue, 30 Apr 2024 17:51:07 GMT

I have been with EE for about 7 years and I'm due my next upgrade but I'm shocked at how expensive EE have become against their competitors. On a third party site I can grab the Samsung Galaxy S24+ on a 24 month unlimted data contract for £55 with Vodaphone. The equivarlent deal with EE is around £60 for a 24 month phone contract mixed in with a 36 month data contract that nearly doubles after the first year. Which means after the first year it will jump up to £75 besides the regular annual increase as well. There is zero incentive to stay.

Re: Expensive upgrading with EE

XRaySpeX — Tue, 30 Apr 2024 17:54:55 GMT

@TOMSK : Shouldn't it be a 36 month phone contract together with a 24 month airtime contract?

Re: Expensive upgrading with EE

Chris_B — Tue, 30 Apr 2024 19:03:32 GMT

@TOMSK From a 3d party seller, go directly to Vodafone. 3rd party sellers are always cheaper than going direct. So not a true comparison. It’s a 24 month air time contract with a 24 or 36 month device contract, if you go with a 36 month device contact you can then if you choose a sim only contract once the 24 month air time contact is up and continue paying the remaining 12 months of the device contract. That sim only can be a lot cheaper.

Re: Expensive upgrading with EE

bristolian — Tue, 30 Apr 2024 19:07:44 GMT

Make sure that VF (not V-Ph!) provides sufficient coverage & service in all the locations you'll be using your phone, if you're seriously considering a move.

Not all networks are the same. This would apply to any potential change of operator - it's far better to have coverage shock when testing using a PAYG SIM first.

Suggestions of ensuring a level playing field with price comparisons are all also valid.

Re: Expensive upgrading with EE

TOMSK — Tue, 30 Apr 2024 19:20:28 GMT

Thanks for all your replies but it doesn't detract from how overly expensive EE has become. Absolutely no value anymore for loyal customers when you can get a better deal for £55 a month for a 24 month contract all in with another carrier. In fact it looks like EE are actively ripping off customers.

Re: Expensive upgrading with EE

bristolian — Tue, 30 Apr 2024 19:35:34 GMT

I note that you refer to being "due" an upgrade, are you happy with your existing phone? If so, have you considered moving to SIM-only to reduce your costs - if pricing is a major factor for you. It's not compulsory to change phones every 2 years unless "the latest & greatest" is important to you, in which case that comes with cost implications.

EE have never claimed to be the cheapest network, but be sure that any potential new MNO has the coverage & service levels you need, wherever & whenever you need them.

Re: Expensive upgrading with EE

TOMSK — Thu, 02 May 2024 05:50:04 GMT

Yes coverage is very good with Vodaphone and their deal is far better than what EE now provide. Upgrading with EE use to be a no brainer but not anymore. Thanks for your replies but they have been far from helpful apart from trying to justify how exspensive EE now is. Switching carrier seems to be the better option for me.

Re: Expensive upgrading with EE

Leanne_T — Thu, 02 May 2024 06:56:24 GMT

Hi there @TOMSK

I am sorry to hear you are thinking of leaving EE.

If you give us a call on 150 our mobile guides will discuss your upgrade options for your account.

Thanks 🙂

Leanne.

Re: Expensive upgrading with EE

Montysa — Sat, 02 Nov 2024 13:31:48 GMT

True but there sim only contract are expensive myself don't need lots extras but need EU Roaming which is extra with EE my other phone with iD has all I need with EU Roaming for £10

Wanted to stay with EE as didn't want to lose my phone number as Been the one Been using for 40yrs.

Re: Expensive upgrading with EE

Jaikido — Fri, 20 Jun 2025 11:55:33 GMT

I left years ago because of this. I pay less than £20pcm for unlimited everything. No signal concerns to date and I just buy the phone I want in the sales. Still works out massively cheaper than EE