topic Re: Re: Can’t pay monthly on headphones in Offers & Add-ons

Re: Can’t pay monthly on headphones

Ren_D_Tempest — Tue, 30 Apr 2024 06:44:28 GMT

I have a EE sim card but the option for a monthly payment on a pair of headphones is labelled as me not being eligible, is there a period of time I'm supposed to wait or am I supposed to top up the amount I'm paying?

Re: Re: Can’t pay monthly on headphones

Northerner — Tue, 30 Apr 2024 07:16:46 GMT

Hi @Ren_D_Tempest

What sim plan do you have and how long ago did you join EE.

Thanks

Re: Re: Can’t pay monthly on headphones

Ren_D_Tempest — Tue, 30 Apr 2024 07:31:27 GMT

I've been with EE for 2 years now

The plan I don't think I have one

I mean I normally just pay £10 a month for a data pack so I don't know if that counts

Re: Re: Can’t pay monthly on headphones

XRaySpeX — Tue, 30 Apr 2024 10:06:14 GMT

That looks like PAYG. EE don't offer its accessories to PAYG users as the monthly cost of the accessory is added to your mobile bill but you don't have bills with PAYG.