topic Had plan a year and still not activated apple music inclu in Offers & Add-ons

Had plan a year and still not activated apple music inclu

Tonistraka — Wed, 17 Apr 2024 22:49:05 GMT

Have 3 ee plans loyal customer. One plan I've had about a year with one inclusive extra I set up as apple music which never got text for to set up. Trying to set up now but saying I have to select another inclusive extra and wait 30 days before I can change it. Not even set up the inclusive extra about a year in contact

Re: Had plan a year and still not activated apple music inclu

Tonistraka — Wed, 17 Apr 2024 23:01:22 GMT

Sorry I posted the above message is wrong place first time using EE community help from admin team will be appreciated

Re: Had plan a year and still not activated apple music inclu

Christopher_G — Thu, 18 Apr 2024 06:49:22 GMT

Hi @Tonistraka

Welcome to the community.

If you speak to our Mobile Care team, they may be able to activate the inclusive extra from our side for you.

Chris