topic Re: Travel data pass pricing in Offers & Add-ons

Travel data pass pricing

Bookbinder — Tue, 09 Apr 2024 15:44:20 GMT

The travel data pass terms and conditions state different prices to those on the website. I guess they haven't been updated for a while but wonder where we stand legally as the Ts & C's are supposed to be what the two parties agree to . . .

Re: Travel data pass pricing

Leanne_T — Tue, 09 Apr 2024 18:01:16 GMT

Hi @Bookbinder

Thanks for coming here and for letting us know.

Your EE account add-on section will show the charges for all available add-ons for your account. Our Roaming Costs , has available add-ons and charges for roaming.

If you would like to discuss the charges and contract, please call us on 150.

Leanne.

Re: Travel data pass pricing

XRaySpeX — Tue, 09 Apr 2024 19:20:02 GMT

Where are you going to require the TDP?

Re: Travel data pass pricing

XRaySpeX — Tue, 09 Apr 2024 19:47:27 GMT

Yes, it looks like the TDP T&C's (April 2023) are out-of-date:

500MB for £6.26 a day Countries included: Canada and the USA.
500MB for £7.84 a day Countries included: Australia, China, India,
Mexico, New Zealand, South Africa, Thailand, Turkey and UAE.
150MB for £7.84 a day Countries included: Albania, Andorra, Argentina,
Armenia, Bangladesh, Belize, Bermuda, Brazil, Brunei, Cambodia, Chile,
Colombia, Costa Rica, Ecuador, Georgia, Ghana, Hong Kong, Indonesia,
Israel, Jamaica, Japan, Kenya, South Korea, Kuwait, Macedonia, Malaysia,
Moldova, Montenegro, Myanmar, Nicaragua, Nigeria, Oman, Pakistan,
Peru, Philippines, Qatar, Russia, Saudi Arabia, Serbia, Singapore, Sri Lanka,
Taiwan, Ukraine, Uruguay, Venezuela.

But the Pay Monthly Price Guide (March 2024) has:

Travel Data Pass

£6.74 a day – 500MB of data in Canada, USA
£8.45 a day – 500MB of data in Australia, China, India, Mexico, New Zealand, South Africa, Thailand, Turkey & UAE
£8.45 a day - 150MB of data in 45 other destinations, including Brazil, Jamaica & Japan

A quick calculation shows that the prices in the current Price Guide are about 7.8% (give or take a 0.1%) above those in the T&C's, about the %age of this year's CPI + price change. Which leads me to the conclusion that the TDP T&C's haven't yet been updated for this year's CPI + price change.

The Roaming Tool @ https://ee.co.uk/help/mobile/roaming/roaming-costs will give the same up-to-date prices as the Price Guide.