topic Re: EE Perk code not valid in Offers & Add-ons

EE Perk code not valid

RA7 — Thu, 14 Mar 2024 16:13:05 GMT

Hi, I’m trying to complete my upgrade online, I have used two different codes from my ee perks and they are invalid. How do I resolve?

Leanne_T — Thu, 14 Mar 2024 16:41:01 GMT

Thanks for coming here.

Is the plan already discounted?

Are you our of contract or upgrading early?

Leanne.

RA7 — Fri, 15 Mar 2024 09:35:55 GMT

The plan is not discounted and it’s an upgrade due at the end of my current contract.

RA7 — Fri, 15 Mar 2024 10:03:01 GMT

Just to add, the code is being entered correctly and two different codes have been tried. Still not working!

Leanne_T — Fri, 15 Mar 2024 10:32:26 GMT

Thanks for coming back to me @RA7

In this case, please call us on 150 and the team will get the code looked into and help you upgrade 🙂

Leanne.