topic Re: Call abroad from UK free add on in Offers & Add-ons

Call abroad from UK free add on

andyg15 — Mon, 29 Jan 2024 17:39:16 GMT

Hi, I recently added the £2 international call add on to my mobile contract but there was confusion as to whether it was being applied. The technician I spoke to thought the Call abroad free add on would work and added that rather than the £2 option. I'm a bit worried as I need to make a lot of calls to USA and can't afford for it not to work. The free add on doesn't appear on the EE website. Does anyone know whether it does still work ? Thanks

Re: Call abroad from UK free add on

XRaySpeX — Mon, 29 Jan 2024 18:03:25 GMT

If you are contract the Call Abroad add-on is £2 pm. The free add-on is no longer.

Re: Call abroad from UK free add on

andyg15 — Mon, 29 Jan 2024 18:12:46 GMT

thanks, that's what I thought.

Re: Call abroad from UK free add on

XRaySpeX — Mon, 29 Jan 2024 18:34:08 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Call abroad from UK free add on

Plymouthbloke1 — Tue, 12 Mar 2024 09:55:41 GMT

However, if you still have the free add on from when it was available, it will still work.

Re: Call abroad from UK free add on

mikel1951 — Wed, 13 Mar 2024 15:54:56 GMT

You say the call abroad add-on is £2 per month. But how do you know. It does not say that on the website. It just says £2. I cannot find a way to talk to someone at EE to confirm. They seem to have closed down all human contact.

Your help would be much appreciated.

Re: Call abroad from UK free add on

XRaySpeX — Wed, 13 Mar 2024 16:29:23 GMT

@mikel1951 : It's now called the "International Pass" & costs £2.16 pm.

See PLAN PRICE GUIDE Standard and Non-Standard Charges Pay Monthly :

Calling abroad from UK International Pass Add-On £2.16 30Days Rolling

Re: Call abroad from UK free add on

mikel1951 — Wed, 13 Mar 2024 16:48:50 GMT

That's great. I couldn't find that document. And all the 150 options were for roaming not calling abroad.

Thank you

Re: Call abroad from UK free add on

Nicholas_Ros — Wed, 05 Jun 2024 18:25:40 GMT

If you are calling the USA, you can do so for free to most numbers using Double Dial by Local phone limited. You simply dial 03301173872 and dial the USA telephone number in the international format for example 001 212-123-456 followed by #

03 numbers come out of your minutes or free if you have international minutes. There is website for this service.

I find EE's international options quite poor.

Another way is buying the EE 084 and 087 add which is about £6 for 200 minutes and using instant dial services like local phone or Just-dial

This is the way I call abroad and makes sure I don't run up a big bill.

Re: Call abroad from UK free add on

Nicholas_Ros — Wed, 05 Jun 2024 18:33:05 GMT

Yeah it's a rip off, buy the EE add on for 084 and 087 numbers which gives you 200 minutes to call them and use an international instant dial service like this https://www.uk-justdial.co.uk/

On the left there are a list of access codes and because you will have the EE add on these calls will be covered.

You can also call most USA numbers for free using Double Dial 03301173872 and dial the USA number in the international format its completely free because you've called an 03 number which comes out of your minutes.

There is no excuse for high rate international calls to most countries given that. Voip is used

Re: Call abroad from UK free add on

Nicholas_Ros — Wed, 05 Jun 2024 18:37:46 GMT

Someone deleting my replies, EE doesn't like international instant dial services being used on its network. Look around before you dial because the rates are too high

Re: Call abroad from UK free add on

Rky — Sat, 08 Jun 2024 21:40:45 GMT

Interesting, for India it says

India Mobiles
1p/min
020 7124 6666
(Text '999' to 80550
for £5 call credit)
Connection charge: 2p

so this in total is it 3p per minute or its 2p per call connect and then 1p every minute?

Re: Call abroad from UK free add on

Luke-59 — Fri, 17 Jan 2025 21:09:05 GMT

I had the same question to It’s not showing up on the EE app also I did text 150 to see if I can add on

CALL ABROAD

I’m having a error message saying.

Sorry we haven't been able to add the £2.16 IDD Pass option to your EE plan. Please call us on 150 and we'll apply it for you.

don’t know why it wouldn’t let me add it on to my account but I have contacted EE about it. They have to apply it for you over the phone for you.

Re: Call abroad from UK free add on

Luke-59 — Wed, 22 Jan 2025 01:24:45 GMT

Hello, I used to have calling abroad from the UK add-on

for free on my account. Just wondering if there is going to be a new update again for it for free again in the future.

as it cost £2.16p. Now

since I upgraded my plan. I used to have it for free and I have spoken to upgrade guide and ask them if it were going to move over to my new plan and the guide said yes since I close the app open up again it wasn’t apply on my account. so I call 150 on my mobile. And spoken to a different EE guide and she said it’s not for free and she told me it’s £2.16 but I’ve been promised that my add-on would move over to my new plan for free. EE ass let me down.

Re: Call abroad from UK free add on

Sanllyng — Wed, 22 Jan 2025 07:33:02 GMT

Just wondering how to cancel it afterwards. Thank you.

Re: Call abroad from UK free add on

XRaySpeX — Wed, 22 Jan 2025 07:37:16 GMT

@Sanllyng : STOP CALL ABROAD

Re: Call abroad from UK free add on

Luke-59 — Wed, 22 Jan 2025 15:17:23 GMT

You could cancel it in the EE app on add-ons or you could call 150 and speak to EE guide to cancel it for you. Hope that helps 🙂