topic Re: EE Perks in Offers & Add-ons

EE Perks

Paul-J-S — Thu, 07 Mar 2024 16:06:29 GMT

Hi, I am trying to log into my EE Perks account however it states it is deactivated and they appears to be no simple way to reactivate. Can anyone advise how to reactive my account?

Thank you

Re: EE Perks

Katie_B — Thu, 07 Mar 2024 17:20:37 GMT

Hello @Paul-J-S.

Thanks for coming here.

I have sent you a private message for more details.

Katie

Re: EE Perks

Piglover — Thu, 07 Mar 2024 17:30:36 GMT

Hi,

This issue has happened to me to - registered and followed the email authentication link only to get the account deactivated message. Any solution would be appreciated, thanks!

Re: EE Perks

Katie_B — Thu, 07 Mar 2024 17:56:36 GMT

Hi @Piglover.

When you have a moment please check your community inbox.

Katie

Re: EE Perks

Gracewils — Thu, 07 Mar 2024 20:52:11 GMT

I am also have the same problem, not used since i upgraded 2 years ago but now cant log in, when i try to register it says i already have an account but im unable to access it.
i also have a new nhs email so need to also update this.

Re: EE Perks

Leanne_T — Fri, 08 Mar 2024 08:41:56 GMT

Morning @Gracewils

I have sent you a private message on here for some extra details 🙂

Leanne.