topic Re: How do I claim my Xbox game pass add on? in Offers & Add-ons

How do I claim my Xbox game pass add on?

Tj1993 — Mon, 04 Mar 2024 11:14:48 GMT

I've recently joined ee/BT full fiber broadband and added xbox game pass and a sports add on I think it was and I am unsure how to claim them my internet is all up and running now but everytime I got online or via the app to add the game pass it says unable to there's an error on your part so I don't know what's going on and would like some clarity please and if it can be resolved asap. Cheers

Re: How do I claim my Xbox game pass add on?

Northerner — Mon, 04 Mar 2024 12:36:36 GMT

Hi @Tj1993

Are you within the first 14 days of your service.

Thanks

Re: How do I claim my Xbox game pass add on?

Tj1993 — Mon, 04 Mar 2024 13:20:10 GMT

Ahh yes I am🤦🏾‍♂️ I completely forgot about that my services supposedly started on the 27th but only got my internet working today after an engineer came out so I guess I got some waiting to do haha

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