https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks/m-p/1360849#M43114 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4287242">@CarlyBec85</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Is your account being blocked because you're entering an incorrect password?</P> <P>If it is, please allow 24 hours then select the password reset option on the log in page.</P> <P>Thanks</P> <P>James</P> Thu, 22 Feb 2024 14:15:17 GMT James_B 2024-02-22T14:15:17Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks/m-p/1360767#M43108 <P>I have been asked to verify my account and I am trying to do this but keeps blocking my account for 24 hours.&nbsp; Can I speak to someone to resolve this?</P> Thu, 22 Feb 2024 11:40:23 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks/m-p/1360767#M43108 CarlyBec85 2024-02-22T11:40:23Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks/m-p/1360849#M43114 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4287242">@CarlyBec85</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Is your account being blocked because you're entering an incorrect password?</P> <P>If it is, please allow 24 hours then select the password reset option on the log in page.</P> <P>Thanks</P> <P>James</P> Thu, 22 Feb 2024 14:15:17 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks/m-p/1360849#M43114 James_B 2024-02-22T14:15:17Z