Roam Abroad Pass vs Spend Cap

Jloynes — Fri, 16 Feb 2024 19:24:50 GMT

Hello there,

if I’m going to Australia, and have therefore activated my £25/m roam abroad pass, do I need to have my spend cap above £25 in order for it to work?? My spend cap is currently £0 and I’m concerned that it’s going to stop my roam abroad pass from working, despite £25/m being added to my bill. Please help! Thanks in advance

Re: Roam Abroad Pass vs Spend Cap

XRaySpeX — Fri, 16 Feb 2024 20:33:53 GMT

No, @Jloynes , the spend cap does not restrict add-on purchases & anyway you've already spent £25 on it.

Outside the EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / billing month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/australia.

As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

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Roam Abroad Pass vs Spend Cap

Re: Roam Abroad Pass vs Spend Cap