topic Re: NHS perk log in in Offers & Add-ons

NHS perk log in

CharlyB — Fri, 03 Nov 2023 20:11:58 GMT

Hello,

I’m trying to log in with nhs perks again as I’m due to upgrade this month but it is saying account deactivated, it won’t let me re register my email either. Anyone know a way to get around this?

Thank you

Re: NHS perk log in

Leanne_T — Sat, 04 Nov 2023 08:29:55 GMT

Morning @CharlyB

Thanks for coming here.

I've sent you a private message on here now for some extra details.

Leanne 🙂

Re: NHS perk log in

Luna27 — Sun, 17 Dec 2023 12:25:42 GMT

Hello,

I'm having the same issue. I last used my EE perks account a couple of years ago, and it won't allow me to login or send me a 'forgot password' link. Could you please advise on how to reactivate the account with the same details?

Re: NHS perk log in

Christopher_G — Sun, 17 Dec 2023 15:11:05 GMT

Hi @Luna27

I've sent you a private message. Please have a look and get back to me.

Thanks

Chris

Re: NHS perk log in

Che-Jax27 — Fri, 02 Feb 2024 11:49:37 GMT

I've been having the same issue the past 2-3 years. I'm due an upgrade now and cannot use my NHS discount

Re: NHS perk log in

Leanne_T — Fri, 02 Feb 2024 12:56:03 GMT

Hi @Che-Jax27

Thanks for coming here.

Is your perk account showing deactivated when you log in?

Are you able to register for a new perk account?

Leanne.

Re: NHS perk log in

Che-Jax27 — Fri, 02 Feb 2024 14:26:37 GMT

Hi @Leanne_T

Yes it does. When I log in it says deactivated. I have tried to re register but it says I already have an account. I'm confused.

Any ideas why it has done this?

Thanks for your help 🙂

Re: NHS perk log in

Leanne_T — Fri, 02 Feb 2024 14:30:15 GMT

Thanks @Che-Jax27

The account will need reset if this error shows, I have sent you a private message for some details 🙂

Leanne.