topic Re: perks for NHs in Offers & Add-ons

perks for NHs

Davidsimp — Wed, 24 Jan 2024 20:22:14 GMT

How do I reactivate my NHS perks account?

Re: perks for NHs

Katie_B — Thu, 25 Jan 2024 08:01:13 GMT

Hi @Davidsimp.

Welcome to the community.

Are you seeing an error message when trying to Log In?

Katie

Re: perks for NHs

Davidsimp — Thu, 25 Jan 2024 16:59:55 GMT

Hi,

I am told my login details supplied are invlaid.
If I try to reset password I don't receive an email. I have checked my junk folders.

Thanks

David

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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Re: perks for NHs

James_B — Thu, 25 Jan 2024 17:43:26 GMT

Hi @Davidsimp,

That error message indicates either the email address or password you're entering is incorrect.

Could you have registered with a different email address? It's worth trying a password reset for all of your work and personal email accounts.

James

Re: perks for NHs

Davidsimp — Fri, 26 Jan 2024 11:46:37 GMT

HI,

I have tried that though it was definitely my works address which I used.

David

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

[Mod edit: Please do not post your email address in this public forum. Thanks]

Re: perks for NHs

James_B — Fri, 26 Jan 2024 11:48:10 GMT

I've sent a message to your community inbox, @Davidsimp

James

Re: perks for NHs

RosieGirlXx — Mon, 29 Jan 2024 19:48:59 GMT

having same issue and not unable to login to my ee perks the nhs email i entre stats it dont recognise it

Re: perks for NHs

Katie_B — Tue, 30 Jan 2024 07:46:07 GMT

Hi @RosieGirlXx

Welcome to the community.

Have you been able to access EE Perks before?

Katie

Re: perks for NHs

RosieGirlXx — Tue, 30 Jan 2024 12:49:00 GMT

Yes. Was on it yesterday asked for me to verified my work email as my works email address has changed in the last two years as nhs have merged as one I have reported this to EE as we are all having same issue last time I had to get an email from someone at re to prove

Kind Regards Rose Mlcak

Re: perks for NHs

Katie_B — Tue, 30 Jan 2024 12:52:57 GMT

Thanks for getting back to me @RosieGirlXx.

I have sent you a private message for more details.

Katie

Re: perks for NHs

Rhian_98 — Mon, 26 Feb 2024 11:10:08 GMT

I am having the exact same problem please can you help

Re: perks for NHs

Katie_B — Mon, 26 Feb 2024 11:36:19 GMT

Hi @Rhian_98.

Thanks for coming to the community.

I have sent you a private message for more details.

Speak soon,

Katie

Re: perks for NHs

HollyFlegg — Wed, 15 May 2024 21:18:14 GMT

I can't login into mine or reset my password

Re: perks for NHs

Katie_B — Thu, 16 May 2024 06:23:02 GMT

Hi @HollyFlegg.

Thanks for coming here.

I have sent you a private message for more details.

Katie