topic Re: Smart Benefit M365 How to activate in Offers & Add-ons

Smart Benefit M365 How to activate

NayrSeivad — Tue, 23 Jan 2024 10:31:33 GMT

So I have chosen M365 as my Smart Benefit but I did not receive a message for the code to activate it.

Re: Smart Benefit M365 How to activate

Leanne_T — Tue, 23 Jan 2024 12:50:46 GMT

Hi @NayrSeivad

Thanks for coming here.

Does the Inclusive Extra show in your EE app add-ons?

How long ago did your plan start?

Leanne 🙂

Re: Smart Benefit M365 How to activate

Northerner — Tue, 23 Jan 2024 12:51:10 GMT

Hi @NayrSeivad

You'll receive a text with the process to register.

Is your tariff over 14 days old.

Thanks

Re: Smart Benefit M365 How to activate

NayrSeivad — Tue, 23 Jan 2024 13:59:45 GMT

My Plan started in February 2022 but only recently tried activating the 365 Smart Benefit and yes it does show the Inclusive Extra in my EE App Add-ons

Re: Smart Benefit M365 How to activate

James_B — Tue, 23 Jan 2024 14:05:05 GMT

Hi @NayrSeivad,

Welcome to the EE Community. 🙂

You should have received a text with a link to redeem your subscription when you first activated your inclusive extra.

If you no longer have the text, please get in touch on 150 so a member of the team can resend it for you.

Thanks

James