topic Discovery plus in Offers & Add-ons

Discovery plus

tvrtone — Mon, 22 Jan 2024 22:47:36 GMT

Hi EE/TNT SPORT DISCOVERYPLUS it has not streamed properly on my phone or television I have been in touch with EE and they assure me that it is purely down to Discoveryplus and that is what has brought me here to try find out just what is going on

Re: Discovery plus

Leanne_T — Tue, 23 Jan 2024 08:19:58 GMT

Hi @tvrtone

Thanks for coming back to the community.

What streaming problems are you having on the TV and phone?

Has this started recently?

Leanne.

Re: Discovery plus

tvrtone — Tue, 23 Jan 2024 11:04:09 GMT

Hello Leanne I have had BT sports with EE had no problems, ever since EE have been using the Discoveryplus channel the sports channel will not stream through my TV(LG MODEL43LM63000PLA) and is buffering intermittently on my phone this never happened when with BT. I have been in contact with EE they informed me that this was Discoveryplus problem and informed me to get in touch with them

Kind regards

Anthony Parker

Re: Discovery plus

Leanne_T — Tue, 23 Jan 2024 11:21:12 GMT

Thanks @tvrtone

Have you been in contact with discovery+?

Leanne.