https://community.ee.co.uk/t5/Offers-Add-ons/New-s24-ultra-trade-in/m-p/1348529#M42437 <P>Went for the essentials £38 unlimited plan, reduced to £24 with the trade in. But direct debit shows still at £38. Wary to sign agreement in case the £24 isn't honoured, or will the amount change once trade in complete</P> Wed, 17 Jan 2024 21:21:37 GMT Eastupper93 2024-01-17T21:21:37Z https://community.ee.co.uk/t5/Offers-Add-ons/New-s24-ultra-trade-in/m-p/1348529#M42437 <P>Went for the essentials £38 unlimited plan, reduced to £24 with the trade in. But direct debit shows still at £38. Wary to sign agreement in case the £24 isn't honoured, or will the amount change once trade in complete</P> Wed, 17 Jan 2024 21:21:37 GMT https://community.ee.co.uk/t5/Offers-Add-ons/New-s24-ultra-trade-in/m-p/1348529#M42437 Eastupper93 2024-01-17T21:21:37Z https://community.ee.co.uk/t5/Offers-Add-ons/New-s24-ultra-trade-in/m-p/1348553#M42438 <P><SPAN>Your direct debit initially showing £38, instead of the reduced £24 after a trade-in, is likely a standard part of EE's billing practice. The full plan cost might be displayed first, with the trade-in discount applied subsequently as a credit. For specific information on how and when the discount is applied, you should contact EE directly. You can do this by calling 150 from your EE phone and choosing option 1 for accurate and tailored assistance regarding your plan.</SPAN></P> Wed, 17 Jan 2024 23:05:21 GMT https://community.ee.co.uk/t5/Offers-Add-ons/New-s24-ultra-trade-in/m-p/1348553#M42438 nothingaboutme0 2024-01-17T23:05:21Z