topic Re: Re: Xbox UItimate Game Pass - what happens on expiry in Offers & Add-ons

Re: Xbox UItimate Game Pass - what happens on expiry

VagyiPatrik — Tue, 16 Jan 2024 18:12:41 GMT

Hi!

So you could cancel your subscription? Can you help me pls? How did you do that?

Re: Re: Xbox UItimate Game Pass - what happens on expiry

Leanne_T — Tue, 16 Jan 2024 18:25:00 GMT

Hi @VagyiPatrik

Do you have the Game Pass showing as an add-on in your EE app?

Leanne.

Re: Re: Xbox UItimate Game Pass - what happens on expiry

VagyiPatrik — Tue, 16 Jan 2024 18:32:53 GMT

I see the forum posts but thats all.

Re: Re: Xbox UItimate Game Pass - what happens on expiry

VagyiPatrik — Tue, 16 Jan 2024 18:47:28 GMT

Alright. So i bought this ssubscription from Eneba. I just wanted to cancel it and then i got to this website. I dont find any solutions to my problem and i dont know why is it so hard to cancel a subscription like this....Its very sad and I just wait to be charged every single month for this subscription..... 😞 But i just want to cancel it.

Re: Re: Xbox UItimate Game Pass - what happens on expiry

Leanne_T — Tue, 16 Jan 2024 18:52:19 GMT

Hi @VagyiPatrik

If you have purchased the Game Pass from a seller and don't have an EE account, please contact the website you purchased the subscription from for support.

They'll need to arrange for the subscription to be cancelled by the EE account holder they purchased it from.

Leanne.