topic Re: Xbox Game pass as inclusive extra no activation instructions recieved in Offers & Add-ons

Xbox Game pass as inclusive extra no activation instructions recieved

LJiggy — Wed, 10 Jan 2024 19:14:50 GMT

Please let me know I can redeem this, it is showing as active on my account but no instructions on how to activate or redeem.

Re: Xbox Game pass as inclusive extra no activation instructions recieved

LJiggy — Wed, 10 Jan 2024 19:20:47 GMT

How did you receive the activation instructions?

It is showing as a activated nclusive extra on my account but no idea how to actually redeem / set up

Re: Xbox Game pass as inclusive extra no activation instructions recieved

Northerner — Wed, 10 Jan 2024 21:15:59 GMT

Hi @LJiggy

Are you outside of 14 days since upgrading/taking out of the contract.

Thanks

Re: Xbox Game pass as inclusive extra no activation instructions recieved

LJiggy — Wed, 10 Jan 2024 22:50:05 GMT

Hi,

No still within 14 days, do you have to wait that long before you can
activate it?

Thank you

Re: Xbox Game pass as inclusive extra no activation instructions recieved

James_B — Thu, 11 Jan 2024 08:15:36 GMT

Hi @LJiggy,

Welcome to the EE Community. 🙂

If you haven't received a text message with a link to activate your subscription, please get in touch with Customer Care so a member of the team can resend it for you.

Thanks

James