topic Re: EE perks in Offers & Add-ons

EE perks

Pat2012 — Fri, 29 Dec 2023 23:06:11 GMT

Hello EE team,

I am having great trouble trying to get my perk code, in order to upgrade. Each time I try to get in my EE perk account this message came up even when I reattempt. I am a NHS worker, using my work email. The message coming up is as follows:

ACCOUNT DEACTIVATE

‘Your account has been deactivated as your registration was not completed within the allowed time frame’.

Re: EE perks

Leanne_T — Sat, 30 Dec 2023 07:59:25 GMT

Morning @Pat2012

Thanks for coming to the community 🙂

I have sent you a private message on the community to get some details from you.

Speak soon.

Leanne.

Re: EE perks

Looking4answers — Fri, 31 May 2024 15:13:55 GMT

I am having the same problem. I have called a couple of time but none of the advisors have fixed the problem

Re: EE perks

Leanne_T — Fri, 31 May 2024 15:49:45 GMT

Hi @Looking4answers

Thanks for coming to the community.

Could you check the registered email account for a re-validation email from the EE Perk team, do you have this?

Speak soon 🙂

Leanne.