topic 30 mins roam anywhere add on in Offers & Add-ons

30 mins roam anywhere add on

0168bill — Fri, 29 Dec 2023 16:01:52 GMT

Is there a complete list of countries covered by the '30 mins roam anywhere' add on?

Re: 30 mins roam anywhere add on

bristolian — Fri, 29 Dec 2023 16:43:06 GMT

The "from anywhere" bundles generally apply anywhere outside the EU.

Within the EU, a daily charge or Roam Abroad pass takes precedence.

Re: 30 mins roam anywhere add on

0168bill — Fri, 29 Dec 2023 17:13:34 GMT

Yes, that's what I assumed/hoped.

However, if I log into my account (Pay Monthly Customer) and then go to the 'Roaming Calculator' (https://ee.co.uk/plans-subscriptions/mobile/roaming) and enter Argentina, it doesn't offer me that add-on.

It only offers 'Travel Data Pass' and '100 Texts from Anywhere'.

But I am offered the '30 mins from anywhere' add-on through my main add-ons page, under 'Roaming' (https://ee.co.uk/plans-subscriptions/mobile/benefits-landing#add-ons-section).

So, should I risk purchasing the '30 mins from anywhere' add-on or not? The definition of 'Anywhere' is less than clear in this instance, in fact it's quite confusing and hence the reason for my original question with regard to a list of countries covered by that add-on.

Re: 30 mins roam anywhere add on

bristolian — Fri, 29 Dec 2023 17:17:01 GMT

For me, the Argentina costs page offers the Travel Data Pass, 100 texts from anywhere & 60minutes calls.

Re: 30 mins roam anywhere add on

0168bill — Fri, 29 Dec 2023 17:30:06 GMT

I'm even more confused now!

This is what I see, so maybe it's related to type of Monthly package?

Re: 30 mins roam anywhere add on

Leanne_T — Sat, 30 Dec 2023 07:31:08 GMT

Hi @0168bill

Thanks for coming to the community.

If this is not showing for you, please call us on 150 and the team will look at all available roaming add-ons for you 🙂

Leanne.