topic Re: Re: Ee Perks password reset not working in Offers & Add-ons

Re: Ee Perks password reset not working

Saz7923 — Sun, 11 Dec 2022 10:45:38 GMT

Hi I am also having this issue…… have sent a few requests and no link to change password comes through.

thanks

Jon_K — Sun, 11 Dec 2022 13:07:21 GMT

Have you checked your junk/spam folders for a reset email?

Jon

Saz7923 — Sun, 11 Dec 2022 13:45:14 GMT

Yes ……. Checked my personal and nhs e mail. It would go to my personal one am guessing, correct? Will try again

Saz7923 — Sun, 11 Dec 2022 14:01:05 GMT

Also tried nhs one

Jon_K — Sun, 11 Dec 2022 14:07:17 GMT

I'll send you a private message on here.

Jon

Saz7923 — Sun, 11 Dec 2022 14:15:24 GMT

And now the account is locked for 24 hours……. It’s a bit hard work!

Jon_K — Sun, 11 Dec 2022 14:36:21 GMT

Have you seen my private message, @Saz7923?

Jon