topic Re: Add to plan in Offers & Add-ons

Add to plan

Mktony32 — Wed, 06 Dec 2023 20:46:51 GMT

Hello I’m curios as to what is happening . On the app I can add most things in add to plans but if I go to the gaming section it just comes up with this error massage.

can any one help?

Application error: a client-side exception has occurred (see the browser console for more information).

Re: Add to plan

Katie_B — Thu, 07 Dec 2023 08:45:47 GMT

Hi @Mktony32.

Welcome to the community.

Are you still seeing this error?

Katie

Re: Add to plan

Mktony32 — Thu, 07 Dec 2023 10:07:29 GMT

Yes still seeing this error. I have cleared everything on the browser and even used a different search engine.

Sent from Sky Yahoo Mail for iPhone

Re: Add to plan

Katie_B — Thu, 07 Dec 2023 10:13:13 GMT

Thanks for getting back to me @Mktony32.

Have you tried using a different device?

Katie

Re: Add to plan

Mktony32 — Thu, 07 Dec 2023 10:20:29 GMT

Yes I’ve tried that

Sent from Sky Yahoo Mail for iPhone

Re: Add to plan

Katie_B — Thu, 07 Dec 2023 10:36:33 GMT

Thanks for trying @Mktony32.

I'd recommend reporting this to our technical care team who can look into this further for you.

Katie