topic Re: How long to wait for Samsung Galaxy watch free gift? in Offers & Add-ons

How long to wait for Samsung Galaxy watch free gift?

dlb11 — Thu, 30 Nov 2023 17:30:49 GMT

I purchased my Samsung S23 Ultra on the 23rd November and I am yet to recieve the Samsung Galaxy 6 watch that was the free gift.

How long does it normally take to come please?

Northerner — Thu, 30 Nov 2023 21:05:18 GMT

Gifts are normally sent 14-30 days after purchase.

Thanks

dlb11 — Fri, 01 Dec 2023 10:44:46 GMT

I've had the phone for over 2 months now.

James_B — Fri, 01 Dec 2023 11:01:10 GMT

You mentioned in your first post that you ordered your phone on 23 November. Is that correct?

James

dlb11 — Fri, 01 Dec 2023 11:10:12 GMT

Apologies, it was 23rd September

James_B — Fri, 01 Dec 2023 12:13:04 GMT

Thanks, @dlb11

I've checked the terms of that offer and your should have received your gift automatically within 30 days.

Please get in touch with our Customer Care Team who can access your account to chase this up for you.

They'll be happy to help. 🙂

James