topic Re: EE Perks - Not received password in Offers & Add-ons

EE Perks - Not received password

Eachus — Mon, 20 Nov 2023 12:24:43 GMT

Hi,

I am looking to upgrade my phone and trying to access EE Perks. When I try to login it says incorrect password. When I try to reset the password, it notifies me that I will receive an email. I have tried this throughout the day numerous time, with not one email being received. I have checked my Inbox, Junk Mail and also searched for "EE" on my whole email account. The email has never been received.

Please could somebody advise me on what to do in order to get access to EE Perks and be able to upgrade my phone.

Thanks,

Michael

Re: EE Perks - Not received password

Leanne_T — Mon, 20 Nov 2023 14:53:28 GMT

Hi there @Eachus

Thanks for coming here.

Are you using the same email address you originally registered with EE Perks?

Leanne 🙂

Re: EE Perks - Not received password

Eachus — Mon, 20 Nov 2023 18:04:19 GMT

Hey, Yes I am. Tried everything, including calling in, but nothing seems to work.

Re: EE Perks - Not received password

Leanne_T — Mon, 20 Nov 2023 18:08:12 GMT

Thanks for coming back to me @Eachus

I have sent you a private message for some extra details 🙂

Leanne.